Case Registry Unit

The Case Registry Unit is tasked with maintaining records of investigations to ensure easy storage and retrieval. Its specific functions include:

• Maintaining records of investigations, complaints, proceedings, orders, decisions, and submissions for efficient storage and retrieval.
• Classifying correspondence for easy identification.
• Receiving and distributing correspondence.
• Updating file indexes to enable quick identification of files.
• Attending to enquiries from members of the public.

This unit plays a crucial role in ensuring organized record-keeping and efficient service delivery.