Copperbelt
Provincial Office of the Public Protector β Copperbelt
The Provincial Office of the Public Protector in Copperbelt Province is situated on house No. 6. Anoya Zulu Lane, Northrise, Ndola district.
Background
Pursuant to Articles 147 and 148 the Constitution of Zambia (Amendment Act) No. 2 of 2016, government commenced the process of implementation of the National Decentralization Policy, a devolving system of governance by way of transferring functions to a subnational authority or opening a branch to a public office /institution to bring a service to the sub national level.Β
Article 243 (3) of the Constitution (Amendment) Act No. 2 of 2016 states that the Office of the Public Protector shall decentralize to the provinces and progressively to districts.Β Β In 2022, government commenced the process of decentralizing the Office of the Public Protector at provincial level.Β The objective of decentralization of the office was to take services closer to the people in provinces.Β
Decentralization at the Provincial Level
In 2023, the institution began decentralizing its operations from the Headquarters Office in Lusaka to the provinces. On 3rd November 2023, the Provincial Office of the Public Protector was relocated from the Headquarters Office in Lusaka to Luapula Province, situated in Mansa District.
This marks a significant step toward enhancing service delivery and accessibility at the provincial level.
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The Public Protector is Zambiaβs Ombudsman, mandated to protect individual rights to fair public services and promote good governance in public institutions.
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