General Investigation

The General Investigations Section is tasked with investigating complaints of maladministration to facilitate the resolution of cases. Its main functions include:

• Conducting general investigations into complaints of alleged or suspected maladministration or human rights abuses linked to maladministration.
• Carrying out general inspections related to maladministration in institutions.
• Preparing investigation reports to provide information for informed decision-making.

This section plays an essential role in addressing complaints and promoting accountability within institutions.