Luapula
Provincial Office of the Public Protector β Luapula
The Provincial Office of the Public Protector in Luapula Province is situated in Musenga Site and Service, Henry Court yard Road, off Samfya Road.
Background
Pursuant to Articles 147 and 148 the Constitution of Zambia (Amendment Act) No. 2 of 2016, government commenced the process of implementation of the National Decentralization Policy, a devolving system of governance by way of transferring functions to a subnational authority or opening a branch to a public office /institution to bring a service to the sub national level.Β
Article 243 (3) of the Constitution (Amendment) Act No. 2 of 2016 states that the Office of the Public Protector shall decentralize to the provinces and progressively to districts.Β Β In 2022, government commenced the process of decentralizing the Office of the Public Protector at provincial level.Β The objective of decentralization of the office was to take services closer to the people in provinces.Β
Decentralization at the Provincial Level
In 2023, the institution began decentralizing its operations from the Headquarters Office in Lusaka to the provinces. The Office of the Public Protector officially opened the Luapula Provincial Office on 3rd November 2023. On 6th December 2023, the Chief Administrator paid a courtesy call and introduced the provincial staff to the Provincial Administration Office, the District Administration Office, the Mayor of the City of Mansa, and the Bahati Constituency offices in Mansa District.
This development represents a significant step towards expanding accessibility and service delivery to the provinces.
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The Public Protector is Zambiaβs Ombudsman, mandated to protect individual rights to fair public services and promote good governance in public institutions.
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