North Western
Provincial Office of the Public Protector β Western Province
The Provincial Office of the Public Protector in North-Western Province is situated on Plot Stand No. 35, Kyankwawa Road. The Office is next to Judiciary, Provincial Office.
Introduction of Staff to Relevant Office in The Province
On 25th March, 2024, the Chief Administrator paid courtesy call and introduced provincial staff to Provincial Administration Office in Solwezi district.Β
Backgroud
Pursuant to Articles 147 and 148 the Constitution of Zambia (Amendment Act) No. 2 of 2016, government commenced the process of implementation of the National Decentralization Policy, a devolving system of governance by way of transferring functions to a subnational authority or opening a branch to a public office /institution to bring a service to the sub national level.Β
Article 243 (3) of the Constitution (Amendment) Act No. 2 of 2016 states that the Office of the Public Protector shall decentralize to the provinces and progressively to districts.Β Β In 2022, government commenced the process of decentralizing the Office of the Public Protector at provincial level.Β The objective of decentralization of the office was to take services closer to the people in provinces.Β
Decentralization at the Provincial Level
In 2023, the institution began decentralizing its operations to the provinces. On 28th December 2023, the Provincial Office of the Public Protector was officially decentralised to the North-Western Province of Solwezi District.
This move highlights the institution’s commitment to enhancing accessibility and service delivery at the provincial level.
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The Public Protector is Zambiaβs Ombudsman, mandated to protect individual rights to fair public services and promote good governance in public institutions.
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