Public Relations

The Public Relations Unit plays a vital role in informing the public about the operations of the Office of the Public Protector and enhancing the institution’s image. Its core responsibilities include:

• Preparing and issuing press releases to update the public on institutional operations.
• Drafting responses to press and public queries to clarify the institution’s stance on key issues.
• Coordinating the production, dissemination, and archiving of materials such as brochures, magazines, newsletters, and videos to highlight the institution’s activities.
• Engaging with the media to manage relations and secure coverage of investigation reports, public announcements, and institutional programs.
• Planning and organizing public relations events to build relationships and engage with the public.
• Identifying potential reputational risks and implementing appropriate communication strategies.

This unit ensures clear communication and fosters public trust in the institution’s activities.